[Completed] Email Alias Quota Increased to 100

In order to further simplify our price plans and improve our offering we have decided to increase the email alias quota of all account subscriptions to 100 (except the Max plan which already has it).

This change has already taken effect, which you can tell from the Alias Administration screen.

If you are wondering what an email alias is and what it can be used for, it’s basically an alternative email address pointing to your Runbox account. This is very useful in order to manage identities/profiles, especially if you host a domain with Runbox.

For more information and tips, head over to our help page on Aliases!

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Email Alias and Email Domain limits increased

After a lot of customer feedback we’ve decided to increase the number of email aliases and email hosting domains included in all Runbox subscription plans.

Both main and sub-account subscriptions as well as legacy subscriptions and the 3-year Medium plan will be upgraded.

The following upgrades will take effect June 1, 2013 for all existing and future Runbox accounts:

Email Aliases

Plan Micro Mini Medium Max
Previously 5 10 20 50
Now 10 20 50 100

Email Hosting Domains

Plan Micro Mini Medium Max
Previously 0 1 2 5
Now 0 5 10 25

You can find a complete overview of our price plans here: http://www.runbox.com/price-plans/

We will continue evaluating our plans and appreciate your feedback!

What about my existing alias/domain add-on products?

If you have any existing email alias or email domain upgrades they will be added to the new quotas. For instance, if you have a Runbox Medium subscription with a package of 5 extra aliases, you now have 55 email alias slots available.

We have deactivated any automatically recurring alias/domain add-ons in case they aren’t needed with the new quotas. You will be alerted to renew them manually when they expire, at which point you can decide whether or not to keep them.

What are aliases anyway, and how do I use them?

An email alias is simply an alternative email address pointing to your Runbox account. By using several addresses you can better organize your email because it lets you manage several “identities” from within the same account.

You can read more about aliases in our recent blog post How To Use Email Like a Pro 3: Use Several Addresses or go straight to Account > Aliases in your Runbox account to set them up.

What are email hosting domains?

An email hosting domain lets your Runbox account receive email sent to addresses @domainyouown.com. Note that this is not the same as an actual domain name, which needs to be registered in the global Domain Name System (DNS) first.

In order to manage your domain’s email in your Runbox account you first need to register your domain in Account > Domain Hosting (or another domain registrar) and set the domain’s MX (Mail eXchanger) record to point to mx.runbox.com. Then you can add your domain in Account > Email Hosting to tell the Runbox system that your account shall receive email sent to your domain.

Finally you can set up email aliases or even other accounts on your domain, using Account > Aliases and Account > Sub-Accounts.

Find out more about Email Hosting and Domain Hosting.

Using Catch All for unlimited aliases on your own domain.

If you own your own domain, it is possible to use the “catch all” function in Runbox Mail Manager as a way to have unlimited email aliases on that domain. You can even use filters to forward emails to other accounts within Runbox, or to other email providers.

To activate this feature go to Account > Email Hosting and select the catch all check box next to the domains you want activate catch all for, and then click “Save Settings”.

All emails addressed to anything@nulldomainyouown.com will then be delivered to your account.

We have another blog post about using catch all alongside filters to provide aliases for various uses, and how to control spam that using the catch all function might attract.

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How To Use Email Like a Pro 3: Use Several Addresses

Using just one email address can make your email communication disorganized because everything ends up in the same folder by default. It can also make you more vulnerable to spam — if your one address is picked up by so-called spambots there isn’t much you can do about it.

Having more than one email address provides great flexibility because you can associate them with the various aspects of your life such as work, school, personal, shopping, etc.

Not only will your email be much easier to organize, but you can use one of the alternative addresses for various online services — some of which might share your address with third parties with or without your consent, thereby attracting spam to your account.

Email Aliases

With Runbox you can easily set up multiple email aliases that point to your account. An email alias is simply an alternative to your main email address, and email sent to it will arrive in your account just as if it had been sent to your main address.

You can associate aliases with different email folders in your account by using filters to sort incoming email based on the recipient (alias) address.

This way you can manage several identities or profiles and gain more control over your email. Find out more about aliases or go straight to Account: Aliases in the main menu in your Runbox account to get started.

Disposable Email Addresses


Runbox even lets you use disposable addresses by adding + and a string of letters and numbers between your username and the @ sign. For instance, if your username is zorro, you can already receive email sent to zorro+whatever@nullrunbox.com.

This means that you can enter for instance zorro+idontwantspam@nullrunbox.com as your email address in a contact form at some online service, and your account will receive email sent to that address just as if it had been sent to your regular address.

Filtering Your Email

You can now filter messages sent to your alias or disposable address to a separate folder, thereby protecting your more important addresses and keeping spam away from your Inbox.

For even more fine-grained filtering, you can include the name of the service you’re leaving your dispaosable email address with, and filter email from each service to separate folders.

To find out more about email filters, see the Filter help page.

Using Catch All for unlimited aliases on your own domain.

If you own your own domain, it is possible to use the “catch all” function in Runbox Mail Manager as a way to have unlimited email aliases on that domain. You can even use filters to forward emails to other accounts within Runbox, or to other email providers.

To activate this feature go to Account > Email Hosting and select the catch all check box next to the domains you want activate catch all for, and then click “Save Settings”.

All emails addressed to anything@nulldomainyouown.com will be delivered to your account.

N.B.: Using the catch all function can attract more spam, but it is possible to control this (see below).

We will soon write another blog post about using catch all alongside filters to provide aliases for various uses, and how to control spam that using the catch all function might attract.

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