Countering the recent spam surge

Over the past 8-10 days we have seen a significant surge in incoming spam, especially about weight loss.

We are working to reject more of this type of spam centrally, and hope to have achieved this as of today.

But if your account is still severely affected, there are things you can do to improve the situation meanwhile:

Most of our customers report that their spam filter does catch the spam, but that going through the Spam folder looking for legitimate messages becomes too big a task due to the large number of spam messages.

If this is affecting you, please see the following article on how to set up an extra filter to separate the very obvious spam from the messages the spam filter is less certain about and that you should review manually: https://help.runbox.com/avoid-sorting-through-spam-for-legitimate-email/

If your spam filter doesn’t catch this type of spam, please make sure that your Trainable Spam Filter is enabled in Manager:Filter, and that you train any missed spam mails using the Report Spam button.

Continue Reading →

How To Use Email Like a Pro 2: Use a Smartphone

In today’s world of constant communication, being able to pick up your email on the go lets you stay in touch with your workplace, family, and friends regardless of where you are.

Stay connected, stay efficient

Not only does this let you stay connected in case an important message is sent to you while you’re on the road, but perhaps equally important: You can spend idle time, for instance at an airport or on a train, to stay ahead of your email communication and avoid getting a backlog which you’ll have to process once you get to a computer.

Using a Smartphone with IMAP

With a Smartphone, for instance an Apple iPhone, checking your Runbox email on the go becomes a pure pleasure. If you set up your phone to use Runbox via IMAP, you will stay completely synchronized with the server and any other computers that are configured in the same way. You can find detailed instructions on how to set up Runbox on an iPhone in our Help section.

Be aware of disruptions

Since you can connect to Runbox in a multitude of ways and from virtually any location anywhere in the world, it’s important to be aware of how to manage your communication as efficiently as possible. For instance, it can be helpful to check email regularly and at certain times to avoid it disrupting work and life too much. More on this in later posts!

 

Continue Reading →