U.S. judge rules search warrants extend to U.S. companies’ overseas email accounts

A U.S. federal judge has ruled that U.S. Internet Service Providers must hand over customer emails and other content sought by U.S. government search warrants, even when the data is stored overseas.

The ruling addressed a search warrant against Microsoft Inc. for one of its customers whose email is stored on a server in Ireland.

As a Norwegian company and email service operating under Norwegian jurisdiction, Runbox is not affected by this ruling.

Runbox will not disclose account information or email data to authorities unless presented with a Norwegian court order.

Find out more about Runbox’ privacy policies and Norwegian privacy regulations.

Read the full story at Reuters.

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[Resolved] Server problems; service inaccessible

We’re having problems with an unresponsive central server which is affecting much of the Runbox email system and causing the email service to be inaccessible. We’re working to resolve it and expect to be operating normally within 30-45 minutes.

Update 01:15 CET: We are back online and investigating what happened. In any event this was a server that is soon to be replaced.

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New IMAP servers deployed with Perfect Forward Secrecy

Our new IMAP servers were successfully deployed today after upgrading the new ZFS based storage, which resolved an error that had previously caused problems. The technical details of this error can be found in the official bug report from the operating system distributor.

The combination of new, powerful IMAP servers and a modern, ZFS based SAN (Storage Area Network) should significantly improve IMAP performance in the coming days and weeks as we move email accounts to the new storage unit.

Perfect Forward Secrecy support for IMAP

Additionally, the new IMAP servers support Perfect Forward Secrecy on SSL (encrypted) connections, which prevents an unlikely eavesdropper to decrypt the communication between client and server.

You do not have to change anything in your email client to enjoy these new technologies, but do let us know if you experience any problems.

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[Resolved] “Heartbleed” SSL vulnerability

On April 8, it was revealed in the media that a vulnerability in the internet encryption standard OpenSSL had been discovered. This vulnerability could potentially allow someone to access additional parts of the memory of servers protected by the OpenSSL software.

As stated in the OpenSSL Security Advisory:

A missing bounds check in the handling of the TLS heartbeat extension can be used to reveal up to 64k of memory to a connected client or server.

This could potentially compromise sensitive data such as the secret keys used to identify the service providers and to encrypt the traffic, the names and passwords of users, and actual content.

Runbox’ servers are secured

Runbox immediately upgraded our installations of OpenSSL on April 8 upon learning about this vulnerability. We have also reissued and reinstalled all our SSL certificates for both Web, POP, IMAP, and SMTP services.

Additionally Runbox web services already supports Perfect Forward Secrecy, which issues unique SSL key pairs for each connection. This prevents an unlikely eavesdropper from retroactively decrypting communications between server and client even if they managed to get the private key.

What you can do

We have no indications that any information has leaked from our systems, and our assessment is that the risk of such leaks is very small. Client computers and software are not affected by this vulnerability.

However, we recommend that you change your Runbox password to be entirely certain that no one else can access your account. It’s a good idea to change your password regularly, and use different passwords for different services. Please see Tips for choosing and protecting passwords for some useful rules about password generation and usage.

More information about Heartbleed from the security company Codenomicon is available at http://heartbleed.com/.

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