We are currently tweaking the IMAP configuration on our servers to allow more concurrent logins, which should improve responsiveness for email clients such as Thunderbird, Apple Mail, Outlook, and smart phones.
We appreciate feedback on how we are doing!
Can’t pick up emails via IMAP. So to provide you feedback on how you are doing… Not great!
That does not sound like the problem we are talking about in this post.
Please open a Support Ticket regarding this issue: https://support.runbox.com
Unable to get to download email to my iPad via IMAP connection. This has happened sporadically the last couple of days but it hasn’t worked all day today.
Thank you for letting us know. This could be a network related problem, but we’re also working on several server upgrades that might help. One of them is coming up on Wednesday: http://blog.runbox.com/2012/12/server-upgrades-and-scheduled-downtime-3/
If you keep having problems, please open a support ticket at https://support.runbox.com and we’ll follow up there.
hey, it was working for me on my ipad and macbook after the IMAP changes, but not my iphone.
i deleted the account and recreated it and it works.
hope this helps for you guys.