The annual Message from the Board of Directors for 2022 has been published on our website.
The annual message is published in the tradition of transparency, and presents an overview of company activities in the fiscal year 2021.
The annual Message from the Board of Directors for 2022 has been published on our website.
The annual message is published in the tradition of transparency, and presents an overview of company activities in the fiscal year 2021.
Improved HTML handling and numerous other fixes.
Better HTML message and attachment handling, and many other improvements.
Better HTML message and attachment handling, and many other improvements.
Starting December 24 and until the end of December, we will add one free Medium Sub-Account for one year to all purchases.
You may then set up an additional account for a coworker, associate, or family member very affordably.
Just go to Your Subscriptions and renew any existing product, and the free account will be added to your shopping cart.
You may then proceed to complete your payment, and the sub-account will be available to use in Account > Sub-Accounts for free for a full year.
Happy Holidays from all of us at Runbox!
More compact view with more efficient use of space, and a ton of other improvements and bug fixes!
On Friday evening Norwegian time, Runbox started experiencing Distributed Denial of Service (DDoS) attacks by extortionists demanding that we pay them an amount of Bitcoin to stop the attacks.
The attacks consist of a massive volume of data traffic, in excess of 50 Gbps, to our service that overwhelm our servers and intermittently block our customers from accessing our services.
Runbox has persevered against similar DDoS attacks in the past and never in our history paid criminals who attack our services. And we are not going to start now.
Paying extortionists would provide no guarantee that further attacks would be prevented, and could instead make the victim more attractive for similar attacks. Furthermore, funding such criminal activities would only increase the likelihood of further attacks by the same criminals or other malefactors.
Since these DDoS attacks started we have worked with our system administrators and Internet Service Provider to mitigate the attacks. We are considering further mitigation options and appreciate the offers we have received from DDoS mitigation specialists who wish to help.
We have also learned that Runbox is not alone in being attacked, as The Record reports that Fastmail and Posteo are also under attack by the same extortionists.
Anyone who is experiencing DDoS attacks is encouraged to never capitulate. Let us instead coordinate our fight against these criminals and fully cooperate with relevant law enforcement in our respective countries.
We also encourage our respective customers to continue supporting independent email services such as the three of us now under attack. We thank you for your patience and understanding while we fight to regain your access to our services.
We will keep you updated on our Service Status page and assure you that we are doing everything in our power to restore services for you.
The full extortion letter is pasted below.
From: Cursed Patriarch
Posted on: 22 Oct 2021 – 15:56
Email: ravid.grossman@nullprotonmail.comSubject: EXTORTION: DDoS attack
Hi,
I will start 1-2 hours attack on your site. It will not be hard as I don’t want to impact your business now. Just check your logs to see that I’m for real.
Pay me 0.06 BTC to 3GBAUXHmfxideRQWqRagtQRznB2GdUuMkfand I will never attack you again.
If you don’t pay within until Monday, total shut down is coming, cheap protection will not help my fee will increase and if you refuse you will lose much more then that.
Pay 0.06 now to prevent suffering.
Best regards,
Cursed PatriarchP.S. This is disposable email. Do not reply.
Dear customers, business partners, and shareholders,
Upon the completion of the Annual General Meeting in Runbox Solutions for the fiscal year 2020 we take the opportunity to review our company’s status in accordance with our commitment to transparency.
Although 2020 was in general a difficult and challenging year due to the corona pandemic and the worsening climate change, we celebrated the 20th anniversary of the Runbox email service in October with special subscription offers to our loyal customers. This, together with continued growth in our customer base and favorable currency exchange rates, resulted in a record year for Runbox financially.
Through the year we made significant progress on Runbox 7 development, and reinforced our commitment to privacy, security, and the environment.
During 2020 we continued to improve and expand the groundbreaking Runbox 7 webmail application, which features search capabilities in the browser that provides immediate searching and listing of email. Runbox 7 combines the unique database-accelerated Runbox architecture with cutting-edge technologies such as WebAssembly, HTML 5 Canvas, and Progressive Web Apps to create an immediate email experience.
Developments have focused on expanding Runbox 7 toward a complete web application, and numerous enhancements have been made to Mail, Contacts, and Calendar. Additionally we have added innovative new features such as the Mail Overview and Popular Recipients, which provide a new level of message overviews based on sender and recipient data.
Runbox 7 development can be followed on our Runbox 7 Roadmap in the Runbox Forum and aims to solve the growing challenges of email interfaces and bringing forth the future of email.
The project is partially funded by the Research Council of Norway as a research and development (R&D) project in support of the innovative aspects of the solution.
The operation of all business continues to depend on the foundation of our natural environment, which is under increasing pressure from human activity. In 2020 the world has seen a continued growth in greenhouse gas emissions with subsequent increases in extreme weather, wildfires, and droughts around the globe.
As inhabitants of Earth we all share the responsibility to decrease our negative impact on our environment. Runbox is built with a strong ethical foundation and we are dedicated to decreasing our ecological footprint and other environmental impacts that result from our operations.
The environment is a primary consideration when developing our services, and in 2020 we continued strengthening our commitment to having a positive ecological impact.
The data center where our email servers are located is 100% hydro-powered, and the electricity powering our email architecture is utilized exclusively by the Runbox email service.
In 2020 we achieved CO2 double negative operations by implementing our Environmental Policy and supporting the organization World Land Trust. In 2021 we have extended our commitment by partnering with the Norwegian tree-planting organization Trefadder, which creates and nurtures climate forests in Norway.
Through the year we renewed our commitment to privacy and security, and the GDPR in particular. Our GDPR implementation has continued with reinforced policies, procedures, and technologies, and as a company located in Norway our service can rely on the strong Norwegian privacy protections.
All user data processed through the Runbox email service is stored on our own physical servers in Norway, and last year we completed the transition to encrypted SSD storage for all email account data.
We have continued our blog post series outlining our road towards GDPR compliance, and made further progress with privacy and security improvements to our services.
We are working closely with our system management partner Copyleft Solutions to scale our email service infrastructure with a distributed system architecture to support the continued growth of our customer base.
Together with our development partners Shadowcat Systems and Peregrine Computer Consultants Corporation, our diverse team includes members from Norway, the UK, Poland, Brazil, and the US. The background, geographical location, and diversity of our team combined with a steadfast commitment to the ethics and policies of our company forms the core of our organization.
The contributions from our open source community on Github increase the security and speed of Runbox 7 development further, and we are excited to continue the race to revolutionize email in 2021.
Improvements to Overview, Contacts, HTML messages, Calendar, Identities, and more.
A new main menu, Settings center, and Help center, as well as improvements to Payments and many other fixes.