[Resolved] Reduced IMAP responsiveness 03052012

Recently we’ve been having some slowness and timeouts on IMAP connections, and we’ve been working to find the cause.

We have discovered that a misconfiguration has distributed load unevenly and we’re now working to distribute the connections better to improve performance.

Please let us know if you notice any difference in IMAP responsiveness in the coming hours and days.

Update: 01:30 – 2012/05/04 – Things seem much better now. Please let us know if you experience something else.

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New IMAP server on the way

Our new IMAP server is in its final stages of testing, and can be accessed on imap.runbox.com port 1143 until full deployment. For those who have been testing our alternative, Dbmail-based server on the same port: Your email client might reload folders and messages when accessing the new server for the first time.

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