New hosting provider and server relocation

These are exciting times at Runbox: We will be moving our entire email server park to a brand new, state of the art hosting facility provided by Linpro. Linpro is Norway’s leading provider of open source and Linux based services, and is the same company that has managed Runbox’ servers since we started in 1999.

We believe this move will improve the reliability and uptime of Runbox and facilitate further development of our services, as both hosting services and server maintenance will be provided by the same organization.

Once the relocation is complete we’re planning to replace many of our existing servers with new hardware, and we already have several new servers waiting to be installed in the new data center.

The relocation will occur Thursday December 4 between approximately 9 and 13 CET (3 AM and 7 AM EST).

We will complete the operation as quickly and safely as possible but it will unfortunately entail some downtime (estimated 4-5 hours) affecting all our users.

While the service is inaccessible incoming email will normally be queued on the sending servers, but users of mailing list services such as Yahoo Groups might want to pause those.

We hope to provide outgoing email delivery while the main service is inaccessible.

The Runbox Web Hosting services will not be affected as they are hosted in a different location. All web sites hosted with Runbox will continue to work as normal.

We will update our Service Status section with more information when it becomes available:

http://doc.runbox.com/twiki/bin/view/RunboxInfo/ServiceStatus

Update

The relocation went well and we’re properly installed in our new data center. You can see pictures from the move here: http://doc.runbox.com/twiki/bin/view/RunboxInfo/NewDataCenter

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