[Solved] Services temporarily inaccessible 16.08.2012

We are having problems with a central database server and all services are inaccessible while we work to resolve the problem.

We apologize for the inconvenience and will update as soon as we know more.

Follow us on Twitter for instant updates: https://twitter.com/Runbox

Update 23:02 CET:

The main database server is overloaded and we are working on several theories including hardware failures and NFS (network file system) problems.

We are working to regain some access via web meanwhile.

Update 23:09 CET:

We are restarting the main database server now and expect to be online in a few minutes.

Update 23:33 CET:

We have started web services and will soon follow with POP and IMAP and finally email delivery.
Email sent to Runbox during the downtime has been queued on our MX servers and will be delivered shortly.
We will continue investigating what caused the problem and already have new database servers on the way.

Update: 00:10 CET:

 All systems are working as they should. We will continue to look into this to make sure it does not happen again.

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