Fixed: Spam problems

You might have noticed an increased influx of spam recently, and it’s caused by problems with the RBL (Real-time Blackhole List) we have been using at Runbox. An RBL is a list of domain names associated with spamming, and is used when filtering spam.

We’re working on a solution which will be better than what we had before, and hope to have it running within a couple of days.

Update: This was fixed on friday 17th of february when we implemented SpamHaus RBL.

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Major spam filter upgrade

We have performed a major upgrade of the main Runbox spam filter (SpamAssassin) to the most recent version (3.3.1) and it’s running a fresh spam rule set that’s more aggressive towards spam.

We recommend that you check your spam folders for any misclassified messages during the next few days, and correct your trainable spam filter (if activated on the Filter page) using the “Not spam” link if necessary.

Furthermore, we have implemented a global filter that rejects messages that are virtually guaranteed to be spam (i.e. if the SpamAssassin score is 7 or more). This will significantly decrease the amount of spam that passes through to the user-level spam filters, and decrease the load on practically all levels of the system.

No email will be lost as a consequence of this change — in the very unlikely eventuality that a legitimate message is rejected, the sending server will be notified that the message was believed to be spam so that the sender can try again.

For more information about how Runbox fights spam, see our Anti-spam section.

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