New feature: Tag management

January 26, 2014 Geir 4 Comments

Many of our customers use message tags as an alternative to folders in order to organize and categorize their email.

You can now manage your message tags by clicking Tags in the left pane in Webmail, or by going directly to https://runbox.com/mail/tags. The Tag management screen lets you add and delete tags, and get an overview of the messages that are already tagged.

To add a tag to a message, just open the message, select the tag name (or [New tag] to enter a new tag name) and click “Add tag”.

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Max sub-accounts now available

January 15, 2014 Geir Leave a comment

By popular request we have added a new level of sub-accounts with similar quotas to the main Max account.

The Max Sub-account is now available for purchase from our Payment Options page and includes:

15 GB email storage space
2 GB file storage space
10 GB email bandwidth per week
5000 outgoing messages per day
50 email aliases

Please see our Price Plans for details on all our products.

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Scheduled maintenance Jan 9; brief downtime

January 7, 2014 Geir Leave a comment

Our sysadmins will replace two switches in our network Thursday January 9 at around 18:00 CET (12 noon EST). This will probably cause some short periods of downtime for the Runbox email services while traffic shifts from one path to the other.

No email will be lost or rejected as a consequence of this maintenance. Our US based web hosting services will not be affected.

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Thank you for your support in 2013!

December 28, 2013 Geir 8 Comments

2013 was the year online privacy really came to the forefront of people’s consciousness, after the surveillance revelations especially in the US and the UK. This had a significant impact on Runbox, whose location in Norway made it the service of choice for many people who were concerned about email privacy.

This in turn increased our focus on privacy and security, and over the past 6 months we have taken steps to improve the security of our services further.

We are now investing heavily in new hardware and are deploying privacy features such as support for PGP encryption in order to push Runbox to the forefront of email security and privacy globally.

So thank you for supporting Runbox in 2013 — let’s make next year even better!

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Privacy is Priceless

Geir Leave a comment

To highlight the importance of online privacy, we have created two privacy-themed Runbox T-shirts now available from our Cafepress store.

Organic Women's T-Shirt: Privacy Is Priceless — Organic Women’s T-Shirt: Privacy Is Priceless

Organic Men's T-Shirt: Privacy Is Priceless — Organic Men’s T-Shirt: Privacy Is Priceless

In line with our values they are of course organic, which also means they’re a little pricier than your regular T-shirt.

But as a Runbox member, you will receive a free year added to your subscription when purchasing one or more of these T-shirts.

They are currently available in two colors, one for men and one for women.

Just forward your receipt to billing@nullrunbox.com and we will happily extend your subscription by one year!

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Extended Validation SSL certificate installed

November 17, 2013 Geir 3 Comments

In order to further increase the security of our services we have now installed an Extended Validation SSL certificate on our main website https://runbox.com.

The certificate is issued by the WebTrust certified certificate authority GlobalSign and verifies that Runbox Solutions AS owns and operates the website and domain name runbox.com.

What is Extended Validation SSL?

The Extended Validation SSL (Secure Sockets Layer) certificate provides the strong encryption included with regular certificates, and additonally validates our company’s identity by showing our company name and country code in green to the left of the browser address bar:

Extended Validation certificates are only issued after rigorous vetting to verify the legal identity and physical presence of the website owner, establish their exclusive control over the domain name, and confirm the identity and authority of the individuals acting for the website owner.

This Extended Validation certificate also covers https://secure.runbox.com and https://www.runbox.com. Other runbox.com subdomains are still using a regular SSL certificate, which has the same encryption level but not the “green bar” identity validation.

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Runbox now supports Forward Secrecy

October 1, 2013 Geir 4 Comments

In recent weeks there has been some discussion in news outlets about SSL/TLS, which is used by many websites to encrypt the data being transferred between web servers and web browsers.

Since it’s theoretically possible for outsiders to break such encryption, an increasing number of people are requesting improved encryption methods.

What is SSL/TLS?

SSL (Secure Sockets Layer) and its successor TLS (Transport Layer Security) are cryptographic methods used to secure communication on the Internet. By using pairs of private and public keys, the web server and the client can securely encrypt and decrypt the data being transferred between two parties.

When a web browser connects to a website protected with SSL or TLS (indicated by a padlock icon in the browser) it receives the public key from the server, which is then used to encrypt the subsequent communication. The data can only be decrypted using the private key, which resides on the server.

The problem with keys

However, if someone was able to break in and copy the private key from a server, they would theoretically be able to decrypt any communication to/from that server — provided that they were also able to eavesdrop on the communication.

The solution: Unique keys

To counter this it’s recently become possible to configure web servers to issue a unique key pair for every single connection, and immediately destroy the keys once the session is complete.

This method is called Forward Secrecy because it prevents anyone from retroactively breaking the encryption.

Forward Secrecy on Runbox

Runbox has now implemented Forward Secrecy in order to further improve the security and privacy of our services. It’s now virtually impossible to eavesdrop on the data being transmitted between your web browser and Runbox’ web servers — and you don’t have to do anything in order to enjoy this new level of security.

For those who are interested in the technical details, here is an analysis of the security provided by https://runbox.com, which is now our main address:

https://www.ssllabs.com/ssltest/analyze.html?d=runbox.com

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Moving to Runbox 6

September 30, 2013 Geir 3 Comments

In order to improve the security of our email services have moved our front page to a new and upgraded server running Runbox 6 at https://runbox.com.

In preparation for this we have modified Runbox 6 to redirect Runbox 5 users to the corresponding server, if your account settings indicate that you have not yet upgraded to Runbox 6.

In other words, if you have been logging in at https://rmm6.runbox.com and have never clicked the “Switch to Runbox 6” button in Runbox 5, you will be redirected to Runbox 5.

To continue using Runbox 6, please click “Switch to Runbox 6” at the bottom of the folder list in Webmail.

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New function: Choose signature location

September 27, 2013 Geir 2 Comments

There has been some discussion about our recent modification in Runbox 6 to place signatures at the bottom of replies and forwarded messages instead of above them. Some people prefer top-posting, while others adhere to the more traditional bottom-posting style.

So… We’ve now added an option to choose whether your signature should appear above or below quoted text! You will find the new option under Signature in Preferences.

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