Runbox doubles the storage capacity on all account plans

October 12, 2020 Geir 7 Comments

It’s our 20th birthday, and we’re giving YOU a present!

Our goal has always been to provide professional email services with massive storage space that is also affordable and flexible.

When Runbox was officially launched on October 12, 2000, Hotmail was the market leader with 2 MB storage space.

Runbox then decided to launch an email service with a whopping (at the time) 100 MB free storage — and received more attention (and signups) than we could have anticipated.

It’s now 2020 and we are doing it again, by multiplying the storage space on all our subscription plans by 2!

Our plans will now include storage space as follows:

	Email Storage	File Storage
Runbox Micro	2 GB	200 MB
Runbox Mini	10 GB	1 GB
Runbox Medium	25 GB	2 GB
Runbox Max	50 GB	5 GB

These quotas will take effect for your account upon your next Runbox subscription purchase or renewal. So don’t forget to take advantage of the double subscription time on all product purchases through October!

Proceed to our Product page right away to automatically upgrade your account.

And we hope you will enjoy Runbox at least twice as much going forward. 😀

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Runbox Celebrates 20 Years with 2 Years for the price of 1 through October 2020

October 5, 2020 Geir 17 Comments

On October 12, 2000 the Runbox email service was officially launched, on an Internet that was quite different from what we are used to today.

Initially, Runbox was a basic email forwarding service with a permanent @runbox.com email address. The original idea was to eliminate the need for email users to inform their contacts about a new email address when they changed schools or work places.

We soon expanded the Runbox service with a custom made Webmail interface, and offered a whopping 100 MB storage space. This was substantial compared to the 2 MB offered by Hotmail, who was the market leader at the time.

At that time Runbox was a free service, and the offering brought international attention and a large number of users. We then expanded with POP, SMTP, and IMAP access, email retrieval and filtering management, file storage, and support for email domains and domain hosting.

In 2012 we were once again at the forefront by strengthening the security and privacy aspects of our services following the surveillance revelations especially in the US.

Since those early years we have founded a new employee-owned company, continued hardening the security and privacy of our services, and built new partnerships and new server infrastructures, while broadening the foundation of our operations to embrace strong environmental and ethical principles, a diverse and dedicated team, a global customer base, and an inclusive virtual organization.

Now we are hard at work making Runbox 7 the fastest webmail app on the planet. In a world that is experiencing several global crises simultaneously we are increasingly focusing on features that facilitate global interconnectedness, telecommuting, and remote work by making our service more people and activity centric.

In an uncertain future one thing is for sure: Runbox will reinforce our mission to help people communicate better, more efficiently, and in a more organized way.

To demonstrate this we celebrate our 20th anniversary by doubling the subscription time on all Runbox products and renewals free of charge through October.

This means that when you purchase a subscription or add-on you get 2 years for the price of 1 year!

Proceed to our Product page right away to take advantage of this offer.

Thank you to all the customers who have supported us through the years — here’s to the next 20!

Note:

The additional subscription time will be applied automatically upon subscribing.
All initial subscriptions come with a full 60-day money back guarantee.
Hosted domains and other third party purchases are exempt.

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Max accounts upgraded to 25GB

March 1, 2017 Geir 1 Comment

Today we have upgraded the email storage space for all Max accounts from 15 GB to 25 GB.

New Max subscriptions and upgrades from other price plans will also get 25GB email storage space.

If you currently have a Max subscription and have previously purchased email storage add-ons, you now have those add-ons on top of 25 GB. You might therefore want to review your email storage add-ons in case you need less than 25 GB.

We will continue to evaluate our price plans in order to stay competitive, and feedback and comments are welcome as always.

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[Completed] Adjustments to Bandwidth and Outgoing Message Quotas

May 9, 2014 Geir 1 Comment

In order to simplify our Price Plans and improve the reliability of messages sent from Runbox, we are introducing standard quotas on email bandwidth usage per week and on the daily outgoing message limit across all subscription plans (with a few important exceptions).

Please continue reading to find out what is being changed and how this may affect your account. We will also notify all our customers by email within the next few days.

What is being done

As of June 1, 2014 we will make the following changes to the Runbox subscription plans (with a few exceptions):

The bandwidth quota will be upgraded corresponding to the Max subscription plan’s 10 GB per week.
The outgoing message quota for all subscription plans will be set to 500 messages per day*.

*) Those who have purchased extra quotas will of course keep them, and we will accommodate those who do need to send a larger number of messages — please see below for details.

If you are unsure about which subscription plan you currently have, please see Account > Subscription Information.

Why we are making these changes

The recent revelations in the media of mass surveillance of online communication especially in the US has brought many new customers to Runbox over the past months. This has lead Runbox to garner international attention by publications such as Der Spiegel and The New York Times, and Runbox has gained a position as a leading provider of secure and private email services.

In accordance with our growth strategy we have invested heavily in new hardware to replace and modernize our server park, which will increase our capacity and further improve the reliability and security of our services.

While we continue to roll out these upgrades we have reviewed our subscription plans and decided to simplify and adapt the bandwidth and outgoing message quotas.

Bandwidth quota change

Our growing number of customers access their email on an increasing number of laptops, tablets, and smartphones. Additionally, people increasingly use email to share multimedia files such as images and videos.

The new hardware we have installed greatly improves our ability to support this “email-on-the-go” trend and we have therefore decided to upgrade the bandwidth quota to a level corresponding to the Max subscription plan for all existing and future accounts.

With many more people sending digital photographs and videos to friends, family, and colleagues, this new higher quota will allow you to make even better usage of our market leading 100MB attachment size.

Outgoing message quota change

There are two different reasons for the change of outgoing message quotas:

1) A few of our customers send a large amount of legitimate email. While our systems cope well with this, there is an ever increasing volume and therefore cost to processing this kind of email. There is also an increase in staff time dealing with any issues that arise as a result of recipients sometimes reporting such email as spam.

We see that those who send large amounts of bulk email don’t necessarily need large storage quotas, so we have decided to decouple the outgoing message quota from the subscription plans. You can then freely purchase outgoing message quota upgrades independently of your subscription plan.

Please note that this change need not affect your account as you can keep your current quota upon request.

2) Runbox enforces a strict policy on email sent from our service. Unfortunately, some of our customers still have poor password or computer hygiene, which in some cases can cause their Runbox account to be used by spammers to max out the currently very high outgoing message quotas.

This not only causes problems for the account owner, but sending large amounts of unsolicited email via our outgoing mail servers can potentially affect all our customers. If a receiving server detects that unsolicited email has been sent from one of our servers, Runbox may be blacklisted and in turn be prevented from reliably delivering email sent by our customers.

By lowering the outgoing message quota we protect all accounts from jeopardizing the reputation of Runbox’ mail servers. You as a Runbox customer will benefit directly because email sent from reputable mail servers are delivered promptly and reliably to their recipients’ Inboxes.

As part of our aforementioned server upgrades we will have the ability to implement new security features that will also help protect customers’ accounts.

How these changes may affect your account

The bandwidth quota change will only affect your subscription positively if at all, since all subscription plans will now have the maximum 10 GB bandwidth limit per week. With many more people sending digital photographs and videos to friends, family, and colleagues, this new higher quota will allow you to make better use of our market leading 100 MB attachment size.

The outgoing message quota adjustment will only affect customers who send more than 500 messages per day. Please note that the number of messages equals the total number of recipients, because e.g. 1 message with 20 recipients is 20 messages when delivered from our servers.

If you need a higher outgoing message volume we will restore the old quota upon request.

Customers who have paid specifically for increased outgoing message quotas will keep their full quotas as long as they are renewed.

If you are unsure about your current outgoing message quota, please refer to our subscription plans.

We hope you will understand that these changes are not only necessary but beneficial to Runbox and you as a Runbox customer.

And please let us know by contacting Support if you have any questions or concerns about these changes.

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New Privacy Products Available

May 7, 2014 Geir 10 Comments

Runbox prioritizes security, reliability, and privacy above all else. As you probably know, Runbox’ email servers are hosted in Norway, and Runbox Solutions operates under Norwegian legislation which protects our customers’ data.

Our services are protected by Extended Validation SSL with Perfect Forward Secrecy, ensuring encrypted communications between client and server. We enforce a strong Privacy Policy and we do not share any account details or user data with any third party.

To complement our security and privacy features we are now launching the following products:

No Backup

Store your email and files on a separate, dedicated disk volume without backup. This means that when you delete an email it is immediately and permanently removed from our servers.

Domain Registration in Norway

You can register any top-level domain (TLD) name with a Norwegian registrar via Runbox and operating under Norwegian jurisdiction.

By registering a domain name ending with for instance .no, .cc, or .co, your domain’s records are kept in Norway and in the country corresponding with the TLD of your choice.

Domain Management

Runbox can register a domain name for your exclusive use. Runbox Solution’s company name, address, and contact information will be used and we will be the legal registrant. Your personal or business details will not be associated with the domain name, but you will be reserved the right to use it exclusively.