On October 12, 2000 the Runbox email service was officially launched, on an Internet that was quite different from what we are used to today.
Initially, Runbox was a basic email forwarding service with a permanent @runbox.com email address. The original idea was to eliminate the need for email users to inform their contacts about a new email address when they changed schools or work places.
We soon expanded the Runbox service with a custom made Webmail interface, and offered a whopping 100 MB storage space. This was substantial compared to the 2 MB offered by Hotmail, who was the market leader at the time.
At that time Runbox was a free service, and the offering brought international attention and a large number of users. We then expanded with POP, SMTP, and IMAP access, email retrieval and filtering management, file storage, and support for email domains and domain hosting.
In 2012 we were once again at the forefront by strengthening the security and privacy aspects of our services following the surveillance revelations especially in the US.
Since those early years we have founded a new employee-owned company, continued hardening the security and privacy of our services, and built new partnerships and new server infrastructures, while broadening the foundation of our operations to embrace strong environmental and ethical principles, a diverse and dedicated team, a global customer base, and an inclusive virtual organization.
Now we are hard at work making Runbox 7 the fastest webmail app on the planet. In a world that is experiencing several global crises simultaneously we are increasingly focusing on features that facilitate global interconnectedness, telecommuting, and remote work by making our service more people and activity centric.
In an uncertain future one thing is for sure: Runbox will reinforce our mission to help people communicate better, more efficiently, and in a more organized way.
To demonstrate this we celebrate our 20th anniversary by doubling the subscription time on all Runbox products and renewals free of charge through October.
This means that when you purchase a subscription or add-on you get 2 years for the price of 1 year!
Proceed to our Product page right away to take advantage of this offer.
Thank you to all the customers who have supported us through the years — here’s to the next 20!
The additional subscription time will be applied automatically upon subscribing.
All initial subscriptions come with a full 60-day money back guarantee.
Hosted domains and other third party purchases are exempt.
We are pleased to announce that Runbox now supports Bitcoin payments via the payment processor BitPay.
In order to pay with Bitcoin, you will need a Bitcoin wallet. If you don’t have one already, you can set one up with BitPay.
Once you have a Bitcoin wallet with some funds, you may proceed to the Runbox Payment screen to subscribe using Bitcoin. After selecting the desired products, select “Pay with Bitcoin” as the payment method.
Our payment processor is currently having problems processing credit card payments. While they are working to resolve them you can use PayPal to pay with your credit card, even if you don’t have a PayPal account.
Runbox has switched to a new and more secure payment system to comply with requirements recently introduced by the Payment Card Industry Data Security Standard (PCI DSS).
With the new system, our customers are transferred to a payment terminal provided by our payment processor BBS Nordic when using a credit card to pay for Runbox services. BBS Nordic operates the banks’ common payment infrastructure in Norway, and is an internationally recognized provider of secure electronic business. The new system therefore increases the security and reliability of credit card transactions when making Runbox purchases.
It is only the credit card terminal and transaction handling that has changed — payments are initiated as before, by selecting the desired products from the Payment Options screen, or from your Account screen.
As a consequence of this upgrade, existing subscriptions with recurring billing activated will unfortunately not automatically renew upon expiration.
If you have had recurring billing activated on your account, please re-activate it by making a manual renewal when the expiration date of your subscription approaches.
You will be notified by email when your subscription is about to expire, and you can always check the status of your subscription or add-on products by logging in to your account and clicking Account from the main menu.
Since the new payment system is hosted by our payment processor, credit card details can only be updated when making a purchase, and not from within Runbox. This regime increases the security level and ensures that your credit card data is kept safe.