Beware of phishing email

We’ve had reports about falsified messages purporting to be official, requesting that the recipient reply with their username and password.

The subject of the message is reported to be “E-Mail Account Maintenance Runbox Webmail” and the sender might be a Gmail address.

If you see such a message, please delete it.

Note that Runbox will never ask you for your username or password in an email, and we will address you with your full name (which a phisher/scammer would not be able to).

Continue Reading →

New message search in Beta

We’re happy to announce that the long-awaited full message search function is now available in closed Beta test, so let us know if you’d like to try searching ALL your Runbox email and we’ll enable it for you!

UPDATE: You can now enable the new search function by using one of these links:

RMM5: https://beta.runbox.com/mail?enable_new_search=1
Runbox6: https://runbox.com/mail?enable_new_search=1

If you happen to have a lot of messages in your account that you do not need indexed (such as spam), we recommend that you delete them first to speed up the initial indexing.

UPDATE 2: We’ve had some problems creating search indices, and are working to straighten these out. If you don’t get the new search field within a reasonable time after clicking the above link, please try again in a while.

Continue Reading →

Phishing messages

We’ve received reports about a phishing email impersonating Runbox Support and trying to trick people into logging into their account from a fake mockup of the Runbox login page. The purpose of this is to steal user logins in order to send Nigerian-type scammer mails from the hijacked accounts.

The fake sender address of the message is help.service@nullrunbox.com and the subject is You have 1 new Alert Message !. We have put in place a global filter to reject further messages of this sort, and are currently deleting all instances of it from the Runbox servers. If you still should have received the message, please just delete it.

The phishing site linked to in the message is now blocked in most browsers, but if you tried to log in from it earlier, please change your password immediately using the Account screen after logging in at www.runbox.com, and contact us afterwards.

As a general rule, always make sure you’re logging in at a official Runbox website (www.runbox.com). Please see the Phishing section of this article for more information.

Continue Reading →

Upgraded Contacts interface

We’ve upgraded the Runbox Contacts section today, making it much easier to manage contacts:

  • Expandable contact group tree in the left-hand pane
  • Support for multiple groups per contact
  • Improved Add/Edit Contact window

We’re also planning to implement drag-and-drop functionality.

Any feedback welcome! 🙂

Also see discussions on the forum: http://www.emaildiscussions.com/showthread.php?p=511371

Continue Reading →

Google chief fears for Generation Facebook

In an independent.co.uk article, Google chief Eric Schmidt expresses concerns over the amount of personal data people publish online without considering the possible privacy implications.

Personal data will increasingly become a monetizing commodity among the social network and search engine services, while privacy and protection from data exploitation will diminish until its true value is appreciated.

While social network services bring functionality that allow people to connect in new and unexpected ways, email is inherently private and personal to the sender and recipient, as long as that privacy is enforced with a balanced policy.

Continue Reading →

HTML signatures in Webmail

The signature field in Webmail:Preferences now supports rich text (HTML), and you can format your signatures using the buttons below the field.

Note that each folder can have its own set of preferences, so you can set one signature per folder. When writing a new message, the signature that was set for the corresponding folder profile will be inserted, and can be manually updated to that of another folder profile (by using the “Update sign.” button in Compose).

Continue Reading →