New function: Templates

After popular request we have implemented a new function: Webmail Templates! This means you can save and reuse templates from the Compose screen. Just click “Save template” in Compose and the template will appear in the new Templates folder at the top of your folder list (just refresh the page if it’s not visible).

The saved templates will remain in your Templates folder unless deleted manually.

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10 year anniversary Renewal offer

Today we have sent out an email to all open runbox accounts and their alternate addresses on file, with a special renewal offer celebrating the new webmail and the 10 year anniversary of runbox as a company. We hope that our users will try our new webmail if they haven’t already, and take the opportunity to create or extend a sub-account, free of charge.

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New Storage added

We have added a new storage units to our server park, increasing the storage capacity with almost 8 TB configured as a RAID 5 array with internal redundancy (in case of hard drive failure).

We’ve started moving user data to the new units, which will relieve the other storage units of both data and load. If your account happens to be moved its messages will be inaccessible for a short while (we’re working to improve this routine to avoid service disruption entirely), but the process will make user data access faster for everyone..

This completes the second step of the major hardware upgrade currently underway. In the coming weeks we’ll be moving applications to brand new app servers and finalize RMM 5 for launch.

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New Web Hosting Server

The Runbox Web Hosting Service has recently been upgraded with a new, powerful server, which should improve the performance of hosted web sites significantly.

If you have any questions about this upgrade, please contact us at webhosting @ runbox . com

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Ping is back

When we moved to the new hosting center we had pretty strict rules in our new firewall. Some people did not like that we did not allow pings to pop.runbox.com and smtp.runbox.com and by popular demand we have now turned it on again.

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Bandwidth quota doubled to 5GB

By popular request we’ve now doubled the weekly bandwidth quota from 2.5 GB to 5 GB for regular subscription accounts. Hopefully this helps especially the IMAP users that have been having problems, but please let us know if you’re still reaching the quota.

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New hosting provider and server relocation

These are exciting times at Runbox: We will be moving our entire email server park to a brand new, state of the art hosting facility provided by Linpro. Linpro is Norway’s leading provider of open source and Linux based services, and is the same company that has managed Runbox’ servers since we started in 1999.

We believe this move will improve the reliability and uptime of Runbox and facilitate further development of our services, as both hosting services and server maintenance will be provided by the same organization.

Once the relocation is complete we’re planning to replace many of our existing servers with new hardware, and we already have several new servers waiting to be installed in the new data center.

The relocation will occur Thursday December 4 between approximately 9 and 13 CET (3 AM and 7 AM EST).

We will complete the operation as quickly and safely as possible but it will unfortunately entail some downtime (estimated 4-5 hours) affecting all our users.

While the service is inaccessible incoming email will normally be queued on the sending servers, but users of mailing list services such as Yahoo Groups might want to pause those.

We hope to provide outgoing email delivery while the main service is inaccessible.

The Runbox Web Hosting services will not be affected as they are hosted in a different location. All web sites hosted with Runbox will continue to work as normal.

We will update our Service Status section with more information when it becomes available:

http://doc.runbox.com/twiki/bin/view/RunboxInfo/ServiceStatus

Update

The relocation went well and we’re properly installed in our new data center. You can see pictures from the move here: http://doc.runbox.com/twiki/bin/view/RunboxInfo/NewDataCenter

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New anti-spam server

We have acquired and deployed a new, powerful server dedicated to scanning incoming email for spam. This should in itself make the spam filtering more efficient, and will enable us to run more resource intensive tests and potentially catch more spam.

The new server has also relieved our MX (mail exchanger) servers of this task, thereby improving email delivery performance and allowing incoming messages to be processed more quickly.

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Increased number of aliases

After several requests we have now increased the number of aliases available to all subscribed accounts with 10. This means that all non-trial accounts now have 20 aliases available, or more if the user has purchased additional aliases in the past.

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New database server

Today we have successfully deployed a new, powerful database server that forms the new “heart” of the Runbox system. This has substantially improved the overall performance of the service and re-establishes Runbox as a professional, efficient email hosting service. We hope you notice it too! smile

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