Upgrade for Runbox 4 users

Although Runbox 5 was launched in 2009 we have continued supporting Runbox 4 despite having to maintain an extra set of servers and software.

At this point we are going to have to make some changes, though…

Runbox 4 and the recent database upgrades

We have been planning to retire Runbox 4 for a while now, but some of you who have been with us for a long time have grown to love the trusty but perhaps a bit clunky interface. So we postponed the decision and wanted to do it slowly and gently at some point in the future.

However, when completing the database server replacement today, we realized that some of the software powering Runbox 4 is no longer compatible with the new database servers. We have tried upgrading that old software, but it’s proving very difficult.

Runbox 5 and the even newer Runbox 6

Since we think it’s better to spend time improving the new Runbox 6 instead, and because Runbox 4 is so old it’s starting to be a security risk, we have decided to upgrade those still using Runbox 4 to Runbox 5 Basic.

Runbox 5 Basic works very similarly to Runbox 4, but it looks a lot nicer. Runbox 5 is the standard Webmail while we finish the new Runbox 6, which is still in testing.

You can find more information about how Runbox 5 works here: Runbox 5 Upgrade Guide

We hope you will like Runbox 5 while we keep working to finalize Runbox 6!

Drafts in Runbox 4 vs Runbox 5

In Runbox 5, drafts are stored in a different way that lets them be synchronized with an email client over IMAP. Unfortunately, this also means that drafts stored in Runbox 4 are not available in the Runbox 5 interface.

However, for those of you who have saved drafts in Runbox 4 we can most likely convert them to Runbox 5 if you contact us via https://support.runbox.com.

fast.runbox.com and light.runbox.com

The text-only Webmail at fast.runbox.com was also running Runbox 4 software. We have a new, similar webmail powered by Runbox 5 available at light.runbox.com for those who want that: http://light.runbox.com/mail

fast.runbox.com will therefore redirect to light.runbox.com from now on.

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Font size in Compose screen

There are font size increase/decrease buttons in the lower left corner of Webmail, and these also control the font size in the Compose window in Runbox 5 Basic mode.

Now we have fixed a bug so it also works in Runbox 5 Enhanced mode where the Compose screen opens in a new window.

It doesn’t yet work when writing HTML messages since the HTML editor (TinyMCE) is a separate program and isn’t entirely integrated with Runbox.

For more information about the different versions of Runbox, please see the Webmail Help page.

 

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Extended website security

The Runbox website is now protected by an Extended Validation Certificate when in secure mode at https://secure.runbox.com. This is usually indicated by a green address bar in your browser.

This certificate independently verifies the identity of our company as the owner of the domain runbox.com, meaning that visitors can be certain the web pages they see are legitimate.

We recommend you always be aware of the domain name shown in your browser, especially after clicking links in email messages, to prevent so-called phishing.

We also recommend using secure mode (SSL) when logging on to Runbox. You can enable this in your browser by clicking the “Secure” link next to the login fields on the front page.

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New message search in Beta

We’re happy to announce that the long-awaited full message search function is now available in closed Beta test, so let us know if you’d like to try searching ALL your Runbox email and we’ll enable it for you!

UPDATE: You can now enable the new search function by using one of these links:

RMM5: https://beta.runbox.com/mail?enable_new_search=1
Runbox6: https://runbox.com/mail?enable_new_search=1

If you happen to have a lot of messages in your account that you do not need indexed (such as spam), we recommend that you delete them first to speed up the initial indexing.

UPDATE 2: We’ve had some problems creating search indices, and are working to straighten these out. If you don’t get the new search field within a reasonable time after clicking the above link, please try again in a while.

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Upgraded Contacts interface

We’ve upgraded the Runbox Contacts section today, making it much easier to manage contacts:

  • Expandable contact group tree in the left-hand pane
  • Support for multiple groups per contact
  • Improved Add/Edit Contact window

We’re also planning to implement drag-and-drop functionality.

Any feedback welcome! 🙂

Also see discussions on the forum: http://www.emaildiscussions.com/showthread.php?p=511371

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