Domain registration launched

We’re very happy to announce that Runbox now offers integrated domain registration!

This means that you can host both your domain name, your website, and your email in one place with the same user-friendly interface.

Just open Account: Domain Hosting Administration to get started with a new domain name!

Currently we only support the main top level domains .com, .net, and .org, but plan to add more soon. We also plan to support transfers of domains from/to other providers.

To find out more about how Runbox Domain Hosting works, please see our Help section.

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Beware of phishing email

We’ve had reports about falsified messages purporting to be official, requesting that the recipient reply with their username and password.

The subject of the message is reported to be “E-Mail Account Maintenance Runbox Webmail” and the sender might be a Gmail address.

If you see such a message, please delete it.

Note that Runbox will never ask you for your username or password in an email, and we will address you with your full name (which a phisher/scammer would not be able to).

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New message search in Beta

We’re happy to announce that the long-awaited full message search function is now available in closed Beta test, so let us know if you’d like to try searching ALL your Runbox email and we’ll enable it for you!

UPDATE: You can now enable the new search function by using one of these links:

RMM5: https://beta.runbox.com/mail?enable_new_search=1
Runbox6: https://runbox.com/mail?enable_new_search=1

If you happen to have a lot of messages in your account that you do not need indexed (such as spam), we recommend that you delete them first to speed up the initial indexing.

UPDATE 2: We’ve had some problems creating search indices, and are working to straighten these out. If you don’t get the new search field within a reasonable time after clicking the above link, please try again in a while.

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Phishing messages

We’ve received reports about a phishing email impersonating Runbox Support and trying to trick people into logging into their account from a fake mockup of the Runbox login page. The purpose of this is to steal user logins in order to send Nigerian-type scammer mails from the hijacked accounts.

The fake sender address of the message is help.service@nullrunbox.com and the subject is You have 1 new Alert Message !. We have put in place a global filter to reject further messages of this sort, and are currently deleting all instances of it from the Runbox servers. If you still should have received the message, please just delete it.

The phishing site linked to in the message is now blocked in most browsers, but if you tried to log in from it earlier, please change your password immediately using the Account screen after logging in at www.runbox.com, and contact us afterwards.

As a general rule, always make sure you’re logging in at a official Runbox website (www.runbox.com). Please see the Phishing section of this article for more information.

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