For those of our customers who pay for their Runbox subscriptions via bank wire transfer (SWIFT), please note that our bank account number has changed from 7023… to 1503…

To pay via bank wire transfer and to ensure that your payment is sent to Runbox Solutions AS, please select “Pay with other methods” after choosing which products to renew in the payment process. You will then be instructed to pay to the correct bank account number.

If you have any questions, please contact us via https://support.runbox.com.

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We have been hard at work behind the scenes for a while on both hardware and software upgrades of the Runbox email services.

Here’s a summary of what we’re currently working on:

New backup system

Last week we added a new backup system with advanced ZFS storage which triples our backup capacity. Not only does this allow us to store backup for much longer than the current one month, but the backup server is powerful enough to act as production storage in the unlikely event that the main storage systems go down.

New MX servers

We have recently added a new MX (mail exchanger) server as the first step in replacing all of our 3 MX servers. The new server is the first of 3 or 4 virtualized servers and is part of a new configuration regime that lets us roll out new servers much easier than before.

New database servers

Additionally we’re planning to replace the main database server with two new and much more powerful ones. This will not only improve performance of nearly all parts of the Runbox email service but make it much more reliable. We hope to have this completed within 2-3 months.

Other planned server upgrades

We’re also going to start replacing several other units with new, virtualized servers which will make our services much more manageable, flexible, and efficient. We expect these upgrades to be completed with 5-6 months.

Runbox 6

Meanwhile, we’re working on the next generation of the Runbox Webmail. Initially this will mostly be a compatibility upgrade as the entire Runbox web application has been rewritten to work with Mod_Perl2 / Apache 2. Runbox 6 will have a couple of new features such as message tagging and improved sub-account management, but will more importantly lay the foundation for further enhancements in the time to come.

More information about all these upgrades will be posted in the near future!

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During the recent days we have detected and neutralized a number of phishing attempts.

The most recent phishing attack is falsified to appear sent from soc@nullus-cert.gov and has a subject starting with Phishing incident report call number.

The message contains an attachment with a name similar to US-CERT Operations Center Report 6458549.zip.

If you receive such a message, please delete or disregard it.

In general, be careful when opening attachments or links in messages from senders you don’t trust.

Also, please remember that Runbox will never ask for your login details, especially not by email. See this page for more information about phishing:

What is spam, and how to avoid it

If you have any questions or concerns, please don’t hesitate to contact us.

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