Avoid Phishing Scams: What Every Runbox User Should Know

At Runbox, we work hard to keep your inbox safe. But phishing attacks are growing more sophisticated with AI-generated content and QR-based attacks, and it’s crucial that you know how to spot them. Here’s what you need to know to protect your account and your information.

Login Information Attached To Large Hook Under Water With Sunlight Phishing Concept

🛑 What Is Phishing?

Phishing emails are a type of scam where attackers send emails pretending to be trusted services such as Runbox. The main goal is to trick you into giving up your login info – your username and password – so attackers can access your account. Often, they do this by sending urgent messages to lure you in. They might:

  • Pretend to be from Runbox
  • Urge you to “verify your account” or “avoid deactivation”
  • Link to a fake login page that looks legitimate – but isn’t
  • Include malicious attachments or QR codes

🔍 Watch Out for Fake Login Pages

One of the most common phishing tricks is to link you to a login page that looks similar to the real Runbox login page – but it isn’t.
 Always check the URL carefully. 
If it doesn’t start with https://runbox.com, it’s not us.

Fake pages may copy our layout but can have small differences, like:

  • Slightly different colors or fonts
  • Strange login page with incorrect or poor quality logo
  • A strange or misspelled URL (web address)
  • Missing security indicators (like the padlock icon in your browser)
SCAM ALERT red stamp text vector, rubber stamp

👀 How to Spot a Phishing Email

  1. Check the sender address: Genuine Runbox emails always come from @runbox.com.
  2. Look closely at links: Hover before clicking. If it doesn’t point to runbox.com, don’t trust it.
  3. Be cautious with urgency: Phrases like “act now” or “account deactivated” are designed to pressure you. Runbox will never ask you to act urgently or threaten to suspend your account without warning.
  4. Watch for generic greetings: We always address you by name — never “Dear customer”.
  5. Review the formatting: Bad grammar, odd formatting, or off-brand visuals are red flags.

🔐 What You Can Do

  • Never enter your Runbox password anywhere except at https://runbox.com.
  • Use Two-Factor Authentication (2FA) to protect your account — available in your account settings.
  • Avoid scanning QR codes in emails unless you trust the sender completely.
  • Report phishing: Forward suspicious messages to support@nullrunbox.com.

⚠️ A Final Reminder

Phishing attacks are evolving fast – scammers are using AI to create convincing messages that bypass traditional filters. At Runbox, we’re continuously improving our detection tools, but your vigilance is key.

If something doesn’t feel right, don’t click — contact us. Thank you for helping us keep Runbox safe and secure for everyone.

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Email the Ethical & Sustainable Way

Runbox is more than a private, secure email service – it’s email done ethically and sustainably. By choosing Runbox, you support transparency, social responsibility, and a carbon-negative digital future. Powered by renewable energy and guided by strong values, we ensure your communication leaves a minimal environmental footprint.

Our mission is to make digital communication a force for good. Together, we’re building an online world that’s trustworthy, sustainable, and principled — one email at a time.

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Strong Passwords Matter More Than Ever

In recent months, a wave of major data breaches has made headlines, affecting everything from healthcare providers and cloud platforms to educational institutions and tech giants. In many cases, billions of login credentials, passwords, and even session cookies have been exposed—often without the users’ knowledge.

These incidents are a good reminder: weak or reused passwords remain one of the easiest ways for attackers to gain access to your private data. Whether you’re protecting personal email or sensitive business information, strong password security is no longer a nice-to-have—it’s non-negotiable.

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Hosting, hosting and more hosting!

Many people know the story of the Mars Climate Orbiter that crashed due to a difference in units used by two pieces of software. It’s important when communicating that everyone (or every piece of software) is able to communicate accurately so that mistakes don’t happen.

The Internet is by its nature technical. As such some of the terms that are used can be confused or misused. Sometimes small details can be the difference between something working or not working, or in the case of terminology a problem being understood or misunderstood.

One of the words we often use at Runbox that can cause confusion is “hosting”. There are different kinds of hosting and some sound similar or can easily be misunderstood.

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Recent Runbox 7 Updates

We have made many improvements to the Runbox 7 app over the past months, and in this post we highlight some recent changes and enhancements we’ve made to the service.

💡 To enable the new features, please ensure that Runbox 7 is updated by reloading it in a web browser or restarting it on your phone.

New Allow and Blocking Functionality

We have added a new Allow Sender and Block Sender option for the mail viewer, along with a sender/domain blocking functionality.

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Outlook stores email in Microsoft Cloud – what you need to know

Many of our users have long relied on Outlook as their email client, but recent changes to how data is managed raise important privacy and control concerns. While the interface may look familiar, Microsoft has fundamentally changed how the new Outlook works behind the scenes — including how your emails are stored and accessed. In this article, we look at what’s changed and why you might want to consider other options.

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Big tech alternatives

Thinking about stepping away from Big Tech but not sure where to turn? You’re not alone. More and more people are questioning how their data is used — and tired of being tracked, targeted, and profiled for profit. Some are choosing European services protected by GDPR, while others turn to open source tools that put transparency first. We’ve put together a list of solid alternatives for everything from email to maps.

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Choose Your Perfect Email Domain Name with Runbox

With Runbox, you can choose from a wide range of domain names to craft an email address that’s uniquely yours. Whether for personal or professional use, select a domain that complements your name, reflects your brand, highlights your location, or showcases your personality. Make a lasting impression with an email that truly stands out.

Already have a Runbox email account? You can use any of these domain names synonymously with your current email address, with messages automatically delivered to your existing inbox — no extra setup required. If you already own a domain, you can use it to create a new Runbox account or link it to an existing one.

Below, you’ll find a guide to the available domains.

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From Gadgets to Garbage: The Global E-Waste Crisis

We all depend on our devices – for work, for school, for staying connected with friends and family, and keeping up with daily life. When the latest model of phones, laptops, tablets and other gadgets become available, we are often tempted to upgrade, even if our current device works just fine. Big companies rely on this constant cycle of consumer desire for the next best thing to drive their massive profits. But with that comes the increasing problem of electronic waste, or e-waste. When we upgrade to the latest model, what happens to the old one?

The answer is that discarded electronics end up in landfills or are shipped off to developing countries, often in spite of going through proper recycling channels. The burden of managing the environmental consequences of this waste disproportionately falls on poorer countries. Below, we discuss the devastating impacts of e-waste and the environmental crisis it has caused, and the efforts to mitigate the harmful effects.

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