For unclear reasons, Runbox’ outgoing IP address has been listed by Symantec, and some mail servers which use their blacklist are therefore bouncing mails from Runbox. We are awaiting delisting at the moment.
In an independent.co.uk article, Google chief Eric Schmidt expresses concerns over the amount of personal data people publish online without considering the possible privacy implications.
Personal data will increasingly become a monetizing commodity among the social network and search engine services, while privacy and protection from data exploitation will diminish until its true value is appreciated.
While social network services bring functionality that allow people to connect in new and unexpected ways, email is inherently private and personal to the sender and recipient, as long as that privacy is enforced with a balanced policy.
After tuning the memory configuration of the main database server we have seen a significant improvement in performance that will hopefully be noticeable especially in Webmail.
For the technically inclined, decreasing the limit MySQL may use for memory swapping can have a positive effect on large databases.
The signature field in Webmail:Preferences now supports rich text (HTML), and you can format your signatures using the buttons below the field.
Note that each folder can have its own set of preferences, so you can set one signature per folder. When writing a new message, the signature that was set for the corresponding folder profile will be inserted, and can be manually updated to that of another folder profile (by using the “Update sign.” button in Compose).
We have performed a major upgrade of the main Runbox spam filter (SpamAssassin) to the most recent version (3.3.1) and it’s running a fresh spam rule set that’s more aggressive towards spam.
We recommend that you check your spam folders for any misclassified messages during the next few days, and correct your trainable spam filter (if activated on the Filter page) using the “Not spam” link if necessary.
Furthermore, we have implemented a global filter that rejects messages that are virtually guaranteed to be spam (i.e. if the SpamAssassin score is 7 or more). This will significantly decrease the amount of spam that passes through to the user-level spam filters, and decrease the load on practically all levels of the system.
No email will be lost as a consequence of this change — in the very unlikely eventuality that a legitimate message is rejected, the sending server will be notified that the message was believed to be spam so that the sender can try again.
For more information about how Runbox fights spam, see our Anti-spam section.
Runbox has switched to a new and more secure payment system to comply with requirements recently introduced by the Payment Card Industry Data Security Standard (PCI DSS).
With the new system, our customers are transferred to a payment terminal provided by our payment processor BBS Nordic when using a credit card to pay for Runbox services. BBS Nordic operates the banks’ common payment infrastructure in Norway, and is an internationally recognized provider of secure electronic business. The new system therefore increases the security and reliability of credit card transactions when making Runbox purchases.
It is only the credit card terminal and transaction handling that has changed — payments are initiated as before, by selecting the desired products from the Payment Options screen, or from your Account screen.
As a consequence of this upgrade, existing subscriptions with recurring billing activated will unfortunately not automatically renew upon expiration.
If you have had recurring billing activated on your account, please re-activate it by making a manual renewal when the expiration date of your subscription approaches.
You will be notified by email when your subscription is about to expire, and you can always check the status of your subscription or add-on products by logging in to your account and clicking Account from the main menu.
Since the new payment system is hosted by our payment processor, credit card details can only be updated when making a purchase, and not from within Runbox. This regime increases the security level and ensures that your credit card data is kept safe.
You can now view the 5 last login attempts on the Account screen (bottom) on beta.runbox.com, with timestamps, IP addresses and domain names (if available).
The recorded IP addresses are looked up hourly in the background to avoid delays upon logging in. Therefore the domain the IP translates to will not be available immediately after logging in.
After popular request we have implemented a new function: Webmail Templates! This means you can save and reuse templates from the Compose screen. Just click “Save template” in Compose and the template will appear in the new Templates folder at the top of your folder list (just refresh the page if it’s not visible).
The saved templates will remain in your Templates folder unless deleted manually.
Today we have sent out an email to all open runbox accounts and their alternate addresses on file, with a special renewal offer celebrating the new webmail and the 10 year anniversary of runbox as a company. We hope that our users will try our new webmail if they haven’t already, and take the opportunity to create or extend a sub-account, free of charge.