Server Relocation and Email Downtime – Tuesday June 14 10-14 CET (08-12 GMT / 05-09 AM EDT / 02-06 AM PDT)
We’re excited to announce that Runbox is partnering with a new server hosting and management company, Copyleft Solutions. As part of this change we will move our email server park to a new Data Center on Tuesday June 14 between approximately 10 and 14 CET.
How will this affect me?
Our email services, including Webmail, POP, IMAP, and SMTP, will be inaccessible for about 4 hours while the servers are being moved. Incoming email will normally be queued on the sending servers, but users of mailing list services such as Yahoo Groups might want to suspend those to avoid bouncing of incoming email.
The Runbox Web Hosting services will *not* be affected as they are hosted in a different location. All web sites and domains hosted with Runbox will continue to work normally.
We apologize for any inconvenience caused by the relocation.
What can I do?
We recommend that you check your email before the scheduled downtime. While we are migrating it will not be possible for you to access your email.
You will not need to change any settings in your email client. It will work normally once our servers are online again.
(For those who have been using our IP address (18.104.22.168) instead of a regular server name, please change this to 22.214.171.124.)
If you have any questions, please use the Support Center at http://support.runbox.com
Why are you relocating?
Runbox is partnering with Copyleft Solutions, a Norwegian company focusing on secure hosting and open source software. Copyleft Solutions shares Runbox’ values and core principles, and we will be their preferred email provider going forward.
The partnership will strengthen both companies in the long-term as we also share many goals and interests — first and foremost to provide the best possible email services for our users.
The new Data Center
The Runbox email server park will be moved to Copyleft Solution’s data center at Digiplex. Digiplex offers state of the art facilities with secure, climate controlled environments and full power and telecom redundancy.
In the future, this move will improve the quality and responsiveness of our services, as the servers will be hosted on a higher capacity network by a company committed to further developing the platform.