Our payment processor is currently having problems processing credit card payments. While they are working to resolve them you can use PayPal to pay with your credit card, even if you don’t have a PayPal account.
Just go to https://runbox.com/payment, select the desired product(s), and choose PayPal as your payment method on the next page.
Thank you, and our apologies for the inconvenience.
In an article in The New York Times discussing the challenges E.U. leaders face in protecting individuals’ data, Runbox is mentioned along with Deutsche Telekom as examples of companies providing services that increasingly protect their customers’ privacy.
Being firmly located in Norway, the Runbox email service is governed by strict privacy regulations and is a safe alternative to American email services as well as cloud-based services that move data across borders and jurisdictions.
Read the full article here: E.U. Leaders Seek Way to Protect Individuals’ Data
The following fraudulent email was sent to several runbox users today:
From: “Runbox Team” <runbox@nullrunbox.com>
Subject: This Important message is for you!!!
This is most likely a phishing scam trying to obtain logins, so please delete it immediately and DO NOT click on any links in the message. If you have already responded to this email in any way, please change your password immediately, from the main Account page in the webmail.
Many of our customers use message tags as an alternative to folders in order to organize and categorize their email.
You can now manage your message tags by clicking Tags in the left pane in Webmail, or by going directly to https://runbox.com/mail/tags. The Tag management screen lets you add and delete tags, and get an overview of the messages that are already tagged.
To add a tag to a message, just open the message, select the tag name (or [New tag] to enter a new tag name) and click “Add tag”.
By popular request we have added a new level of sub-accounts with similar quotas to the main Max account.
The Max Sub-account is now available for purchase from our Payment Options page and includes:
Please see our Price Plans for details on all our products.
Our sysadmins will replace two switches in our network Thursday January 9 at around 18:00 CET (12 noon EST). This will probably cause some short periods of downtime for the Runbox email services while traffic shifts from one path to the other.
No email will be lost or rejected as a consequence of this maintenance. Our US based web hosting services will not be affected.
2013 was the year online privacy really came to the forefront of people’s consciousness, after the surveillance revelations especially in the US and the UK. This had a significant impact on Runbox, whose location in Norway made it the service of choice for many people who were concerned about email privacy.
This in turn increased our focus on privacy and security, and over the past 6 months we have taken steps to improve the security of our services further.
We are now investing heavily in new hardware and are deploying privacy features such as support for PGP encryption in order to push Runbox to the forefront of email security and privacy globally.
So thank you for supporting Runbox in 2013 — let’s make next year even better!
To highlight the importance of online privacy, we have created two privacy-themed Runbox T-shirts now available from our Cafepress store.
In line with our values they are of course organic, which also means they’re a little pricier than your regular T-shirt.
But as a Runbox member, you will receive a free year added to your subscription when purchasing one or more of these T-shirts.
They are currently available in two colors, one for men and one for women.
Just forward your receipt to billing@nullrunbox.com and we will happily extend your subscription by one year!
In order for our price plans to be consistent we have now synchronized the outgoing email quotas for the legacy 10 GB subscription plan (both the 1 and 3 year version) with the current Medium plan.
For those who have one of these legacy plans and still need the larger sending quotas, please submit a ticket to Support and we can adjust your quota.
In order to further increase the security of our services we have now installed an Extended Validation SSL certificate on our main website https://runbox.com.
The certificate is issued by the WebTrust certified certificate authority GlobalSign and verifies that Runbox Solutions AS owns and operates the website and domain name runbox.com.
The Extended Validation SSL (Secure Sockets Layer) certificate provides the strong encryption included with regular certificates, and additonally validates our company’s identity by showing our company name and country code in green to the left of the browser address bar:
Extended Validation certificates are only issued after rigorous vetting to verify the legal identity and physical presence of the website owner, establish their exclusive control over the domain name, and confirm the identity and authority of the individuals acting for the website owner.
This Extended Validation certificate also covers https://secure.runbox.com and https://www.runbox.com. Other runbox.com subdomains are still using a regular SSL certificate, which has the same encryption level but not the “green bar” identity validation.
